ReddiNet Customer Profile User Guide

Alerts

To enable and update your alerts, you will need to access the Customer Profile.

1. From the main login page ( www.reddinet.net ), click the dropdown that says "ReddiNet Application"

2. Select "Customer Profile".

3. Enter your username and password, then click on "Log In".

ReddiNet provides you with several alert types delivered to you via SMS and/or email. An alert is a notification of specific activity on the ReddiNet system. Alerts are an easy way to notify you of certain ReddiNet activity without having to be near a PC. Users can customize the Alerts feature to fit their needs.

The following alert types are available:

· Diversion allows you to select which type of diversion alert you want and for which facility in your county/regional network or on your preferred list (which can include out of network facilities).

· MCI allows you to select which type of MCI (drill or actual) and the county in which the MCI occurred.

· Assessment Poll allows you to receive alerts on Assessment in your county/region.

· Earthquake enables you to receive alerts on earthquakes in California that are of a 4.5 magnitude or greater.

· Message alerts can be set up to include a simple notification that there is a message or you may set them up to display the complete message without having to sign in to ReddiNet.

· Offline will notify you when no users at your facility are logged in to ReddiNet.

· Service Level will notify you when your facility is polled and/or when your facility updates its service level.

· Resource Request will notify you when a request is created, canceled, or closed.

Enabling Alerts

1. Click "Alerts"

2. Click "I Agree to these terms of service".

3. Click "Add" next to the service you would like to add.

4. Add your email, pager number and/or cell phone number.

5. Click "Save"

6. Click "Disabled" to enable an alert.

7. Click "Edit" next to the alert you would like to add.

8. Select any options you would like to change.

9. Click "Save".