Customer Profile

Allows ReddiNet users to manage account settings, including passwords, multi-factor authentication, and notification preferences. Facility administrators can also manage user accounts, facility information, resources, services, and response groups.

Topics
User Accounts Used to manage the users associated with a facility, including their account information, contact details, and ReddiNet access.
Multi-Factor Authentication Covers enabling and managing multi-factor authentication (MFA) through email or text message verification, including verification codes required when signing in from new devices.
Alerts Allows users to configure notification preferences and receive ReddiNet alerts through email, SMS, or pager for hospital diversions, mass casualty incidents, assessments, messages, and other system activity.
Response Groups Allows administrative users to create and manage facility response groups for Assessments, Mass Casualty Incidents (MCI), and Messages, including adding or removing participating facilities.
Facility Information Allows facility administrators to maintain facility contact information, emergency management and command center contacts, facility resources, capabilities, and available medical services.

Articles

Preparing Your Facility to Use ReddiNet

A practical checklist for preparing your facility to use ReddiNet, including user accounts, multi-factor authentication, facility information, alert notifications, response groups, and emergency readiness.

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